DigitalPR With Celestine Achi: September 2016

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World Bank study blames low productivity for poor service delivery

Posted on Saturday, September 24, 2016 No comments

Saturday, September 24, 2016

From left…Mr Obadia Miroro, Assistant Knowledge Manager at African Economic Research Consortium (AERC); Prof. Victor Adeyeye, Acting Director General of the Nigeria Social and Economic Research Institute (NISER); Dr (Mrs) Opeyemi Fadeyibi, Service Delivery Indicators Field Coordinator at The World Bank; Wilson Wasike, Manager Collaborative Research AERC; and Dr Adebayo Ajala, Social and Governance Policy Research Department at NISER, at the media workshop on Service Delivery Indicators in Abuja... on Thursday

A research report has revealed that low productivity of workers rather than the availability of personnel or geographical structures are the factors responsible for poor service delivery in Nigeria’s education and health sectors.

While appealing for increased spending, the study, which was conducted by the World Bank in partnership with the African Economic Research Consortium (AERC) and the African Development Bank Group (ADB), suggested improved services to address the identified issues.

At a two-day workshop with the media and civil society organisations in Abuja, which was organised by AERC and the Nigerian Institute of Social and Economic Research (NISER), Dr Opeyemi Fadeyibi, Service Delivery Indicators Field Coordinator at the World Bank, said: “Low productivity of workers may be attributed to several causes including low levels of technical knowledge required to deliver services, low levels of provider effort, lack of motivation to work and absence of necessary input to deliver services.”

Participants and facilitators of media workshop on Service Delivery Indicators organised in Abuja by the African Economic Research Consortium (AERC) in conjunction with the Nigeria Social and Economic Research Institute (NISER)... on Thursday

The overall objective of the SDI project is to gauge the quality of service delivery in primary education and basic health services and to provide a set of robust measures for benchmarking service delivery performance in Africa. It is expected that this will enable the governments and citizens identify gaps and to track progress over time. It is envisaged that the high public awareness and persistent focus on these indicators will mobilise policymakers, citizens, service providers and donors to ensure and enforce accountability along the service delivery value chains.

The workshop was organised to create high level public awareness about the state of quality of service delivery in health and education sectors in Nigeria in order to sensitise the media and civil society organisations to support the process of bringing about positive change in service delivery performance and possible policy actions for better quality service delivery in the two critical sectors.

The education survey was conducted in four states – Anambra, Ekiti, Niger and Bauchi – with data collected in June 2013. It focused on primary schools, teachers and publics, while the Federal Ministry of Education assisted the World Bank in the exercise.

The result revealed that school absence rate was 13.7 per cent in the entire sample area with public schools recording 16.9 per cent absence rate as against 5.5 per cent for private schools. Reasons for absence by the teachers included field trip (25.7 per cent), illness (19.9%), retrieving salary (10.2 per cent) and maternity leave (9.2 per cent).

In the area of teacher competence, only 36.8 per cent of the surveyed teachers were found competent in Mathematics and another 46.3 per cent in English Language, while a mere 15.3 per cent demonstrated ability in pedagogy.

The health sector survey was conducted between June 2013 and January 2014 in 12 states with a random selection of two states for each of the six geo-political zones. These are: Osun, Ekiti, Anambra, Imo, Bayelsa, Cross River, Kebbi, Kaduna, Bauchi, Taraba, Nasarawa and Kogi States. The Federal Ministry of Health assisted the World Bank to conduct the survey which focused on primary health care, secondary facilities, health care providers and end users of health care.

The study revealed that only 19.8 per cent of the sample area professionals with ability to manage maternal and newborn complication. Specifically, there were 33.2 percent medical doctors across the sample area, 23.9 per cent nurses or midwifes, 13.6 per cent community health workers and 12.4 per cent other professionals.

For availability of drugs, health posts had 46.9 per cent, 47.3 per cent for health centres and 63 per cent in the hospitals, while hospitals scored only 1.8 per cent of vaccines.

AERC stated that availability of infrastructure such as toilets, clean water and electricity was a key challenge, especially the availability of improved toilets, which stands at merely 34 per cent of health facilities.

Mr Obadia Miroro, Assistant Knowledge Manager at AERC, said that about 51 per cent of health facilities had met the minimum medical equipment requirements, which included a thermometer, any weighing scale, sphygmomanometer, stethoscope for health posts, and additionally sterilising equipment and a refrigerator for health centres and hospitals. Health facilities, on average, had 49 percent of all essential drugs available at time of the survey.

iCyrus launches a one-stop home improvement online store in Nigeria

Posted on Thursday, September 8, 2016 No comments

Thursday, September 8, 2016


From left… Ms Olaolu Beckley, Online Communication Manger; Mr Ubong Hanson, Web Developer; Ms Anne Akalusi, iCyrus Project Consultant; Mrs Alero Imo, Managing Director/CEO iCyrus Online Merchant; Rev (Dr) Moses Iloh, General Overseer, Soul Winning Ministries; and Mr Agu Imo, Chairman, iCyrus, at the media launch of iCyrus online store platform in Lagos

The construction sector in Nigeria is being revolutionarised with the introduction of an online store.

The company behind this innovation, iCyrus Online Merchants announced that the “one-stop shop for home improvement” would be selling/providing quality products and services.

According to Mrs Alero Imo, the company’s Founder and Managing Director, the products and services of iCyrus Online Merchants will touch every aspect of the furniture, joinery and construction industry. The online store is available on www.icyrus.com.ng



She further said: “We stock an extensive variety of products which include tools and safety equipment, furniture and joinery products, bathroom and laundry, adhesives and sealants as well as other affiliated products servicing the construction industry in Nigeria. With our increasing range, you will find anything you need to complete your home or building project at a competitive price.”

Mrs Imo explained that given the rapid growth of iCyrus Online Merchants, it is not only committed to supplying customers with quality products and services but also building a long lasting relationship with suppliers to vend their products on the online store. In addition, iCyrus will also be creating a platform for Do It Yourself (DIY) supplies. “Here, everything you need to improve your home or complete your building project will be found,” she said.

Mr Agu Imo, the Chairman of Cyrus


The Online Communication Manager, Miss Olaolu Beckley said that deliveries are within 72 hours, except for doors, kitchen cabinets and wardrobes which will be delivered within 14 days post-payment, depending on volume.

She said the company has the facility and network to deliver anywhere in Nigeria. “We will inform customers of their tracking ID through a confirmation email,” she added.

ICyrus products include doors, wardrobes, kitchen cabinets, laundry and bathroom facilities, fasteners and fixings, shop-fitting facilities, tools and safety equipment, adhesives, chemicals and sealants, boards and other accessories and products. It is a dynamic and innovative platform for new products as they emerge in the market in the home improvement front.
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